24-7 Party Paks wants to assure our customers that personal information is secure and safe when making payments at the checkout ! We take Privacy seriously as we want to enjoy a long customer relationship and would love you to feel at ease and trust our service to you !
Its important you as a customer understand we receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications). , We do store comments, feedback, product reviews, recommendations, and personal profile. In relation to the payment process (checkout with Paypal or checkout with Square) stores payment details (including credit card information) in order to check for fraud as well as being able to process a refund should it be required.
We now have our own fully secured site so you can enjoy peace of mind while shopping with 24-7 Party Paks. You can check if it is secured by looking at the top search address and it should show our address with https and show a padlock or the word Secure this ensures it is secure and any data sent via the website will be encryted for your safety. FYI unsecured sites will show http: without the s on the end of the address and these sites are not always guaranted safe to shop and we would recommend you steer clear if possible - try to choose a secured site ie https.
You will see this image on the bottom of the cart and checkouts screens
FYI its not recommended to click on any old links or bookmarks it is preferable to copy and paste our website link or Paypal htttps://www.paypal.com into your safe browser or type the full address.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
At the checkout we use PAYPAL OR SQUARE as our payment processing service. Paypal are known and trusted worldwide and most trusted by Australians. Paypal and Square checkouts offer a SSL - Secure Socket Layer to encrypt data and provide personal privacy when making payments.
Still not sure ? check the address bar at the top of your screen once you have chosen your payment method VISA MASTERCARD OR PAYPAL ACCOUNT it should show the PAYPAL address with a padlock and it should always display HTTPS the S shows Paypal is sending your payment information via an encrypted secure socket to avoid credit card scamming. It may not look exactly like below example but most importantly it should have 1. a padlock and 2. https as the start of the address.
This Secure Paypal payment process protects the buyer and seller from fraudulent transactions by only supplying the delivery address to the seller and not the details on your credit card.
From time to time we may take credit card details via phone calls or SMS and personally ensure these details are destroyed and cannot be reused in the future which means you may have to supply your details again if re-ordering or altering the original order. Also any refunds will be returned to the VISA, MASTERCARD or PAYPAL account that was used for the original purchase again we do not see this information.
TAKE CARE When receiving emails from Paypal remember to check they are not fraudulent. Paypal will always address anything secure to your NAME they would never ask for passwords or address details. We highly recommend staying uptodate with the latest scams via the Australia Competitor Consumer Commission NEWS RADAR link and make sure you read the tips on "How to protect yourself"
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [email@example.com]
Lastly for your peace of mind we do not supply your email address or any details to third party databases for marketing, only required for your delivery enquiries that may be necessary by the courier or for our hosting company for cookies - these are computer memory files on your computer that help retain your ordered items in your shopping cart and help us with prefilled information and therefore reducing repetative customer data.
If you are concerned at all do not open the suspect email and PLEASE contact 24-7 Party Paks on
Let's fight SPAM and FRAUD together one step at a time Stay Safe !